— Policy

Shipping

Where we ship, how long it takes, what it costs.

Where we ship

Continental US, free of charge. International orders, on request — write to us for a quote.

When it ships

Orders leave our studio within two business days of approval. You'll get a tracking number by email.

How it arrives

Standard ground via a major carrier — typically three to five business days after dispatch.

Lost or delayed parcels

If tracking stalls for more than five business days, write to info@suonoo.com and we'll sort it.

Last updated: April 2026.